Solve complex issues with VR and MR troubleshooting

In industrial sectors, equipment breakdowns or process failures can lead to costly downtime. Virtual and Mixed Reality (VR/MR) provide a powerful way to troubleshoot issues in real-time, allowing your teams to diagnose and resolve problems before they escalate.

By simulating machinery, environments, and real-world scenarios, VR/MR enables workers to practice troubleshooting techniques and develop solutions faster and more efficiently.

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Why use extended reality for troubleshooting?

Lightning quick problem resolution

Traditional troubleshooting methods can be time-consuming and rely heavily on trial and error. With VR and MR, problem resolution becomes faster and more efficient. Immersive simulations allow workers to interact with virtual equipment and environments in real-time, gaining a deeper understanding of how different components function together.

This leads to significantly faster resolutions of complex technical problems, helping businesses avoid lengthy downtimes and costly repairs, while maintaining high operational efficiency.

user perspective of disassembling a gate valve in mixed reality opening the isolation valve with instructions

Woman learning in XR.

Remote assistance that speeds up project completion

In industries where specialized knowledge is crucial, Mixed Reality (MR) offers a unique advantage by connecting on-site technicians with remote experts in real-time. MR blends the physical world with virtual overlays, enabling technicians to receive precise, step-by-step guidance as they work on machinery or resolve technical issues.

Remote assistance capability eliminates the need for expert travel, reducing downtime, and allowing for immediate problem-solving support. The combination of physical and virtual environments not only enhances accuracy but also enables faster, more effective solutions, even for complex technical challenges.

Develop Critical Maintenance Skills

Hands-on experience is essential for mastering troubleshooting, and VR/MR provides an immersive training environment where workers can repeatedly practice key skills without any limitations. From learning how to troubleshoot electrical systems to resolving mechanical failures, VR/MR offers realistic, interactive training scenarios that mimic real-world conditions.

As workers engage with virtual scenarios that mirror the complexity of industrial operations, they develop critical thinking, problem-solving skills, and the ability to react to unforeseen challenges with competence and precision.

woman in a factory wearing a mixed reality headset and training on mechanical parts

luminous learning management system portal showcasing VR trainee analytics

A dedicated company space for managing VR learning and training insights

What is employee training without data insights that help and encourage progression? At Luminous, we not only create training modules in virtual reality. We provide your business with a dedicated learning PORTAL, complete with personalised training dashboards for each trainer and trainee.

Manage training modules, schedule sessions and gives users everything they need to engage and complete course content. Learning data is seamlessly synced and recorded from VR headsets to your preferred LMS, to encourage continuous L&D.

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What are the benefits of virtual reality?

VR Connected

90% Increase in employee engagement

75% Improvement in knowledge retention compared to traditional learning

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60% reduction in workplace accidents

Discover the power of mixed reality training, powered by AI

Perfect for those in industrial environments, users can perform tasks like disassembling a gate valve using MR to help guide users through the process.

Our video showcases how we trained our own AI model to enhance assistive maintenance by clearly identifying the parts needed for gate valve repair.